top of page

Data policy

Privacy Policy for LnkTechnologies ( includes CarbonLnk) 

​

LnkTechnologies (collectively referred to as “the Company,” “we,” “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, share, and protect your Personal Information when you use our services. By using our services, you consent to the practices described in this policy. 

 

What is Personal Information? 

​

Personal Information is any information that relates to an identified or identifiable individual. This includes data that directly or indirectly identifies you. The following types of personal data are collected by us: 

  1. Name and Contact Details : Full name, email address, phone number, postal address, date of birth, gender, country of residence, and other identifying details. 

  2. Business Contact Details :Company name, business email address, business phone number, business postal address, country of business, etc. 

  3. Account Information : Information related to your registered account with us, including login credentials, profile data, and account preferences. 

  4. Billing Information : Data such as your credit/debit card details, bank account information, billing address, and transaction history. 

  5. User Content : Any content you post on our platforms, such as reviews, blog comments, social media interactions, forum posts, or feedback submitted via our services. 

  6. Preferences : Details about your language preferences, interests, communication preferences, and choices regarding services and features you wish to receive from us. 

  7. Marketing Data : Your preferences regarding promotional content, including whether you want to receive newsletters, special offers, and other marketing communications, and your preferred contact methods. 

  8. Transaction Information : Data about your purchases, subscriptions, and other transactions made through our services. This may include billing information and the products or services you have purchased or shown interest in. 

  9. Device Information : Details about the device or browser you use to access our services, such as IP address, browser type, device identifiers, and data collected via cookies or other tracking technologies. 

  10. Social Media Information: Data shared when you connect your social media account (such as Facebook, Twitter, LinkedIn) to our services, including your name, photo, contacts, and other social media interactions. 

 

How We Collect Personal Information :

​

We collect personal information through various methods, including: 

  1. Through Our Services 

  • Account Creation: When you sign up or register for an account with us. 

  • Purchases and Subscriptions: When you make purchases, subscribe to services, or use paid features. 

  • Customer Support: If you contact us for assistance, we may collect details about your issue and any interactions you have with our customer service team. 

  • Feedback & Surveys: We may ask you to participate in surveys, reviews, or provide feedback about our services. 

  • Events and Webinars: If you attend an event or webinar hosted by us, we collect your registration information and participation details. 

  1. From Third-Party Sources 

  • Marketing Partners: We may receive data from marketing or joint marketing partners to enhance our promotional efforts. 

  • Public Databases: We may collect publicly available information from sources like social media profiles, online directories, or public records. 

  • Social Media Platforms: If you link your social media accounts to our services, we may collect data that you have made available on those platforms (such as name, photo, or contact details). 

 

We also rely on you to ensure that any personal information you share with us (about others) is done legally and with appropriate consent. 

​

How We Use Your Personal Information : 

​

We use your personal data for various purposes, including the following: 

  1. Providing Our Services 

  • Account Management: To create, maintain, and secure your account, and to allow you access to our services. 

  • Customer Support: To assist you with inquiries, complaints, requests for information, or technical support. 

  • Service Communication: To send you important service-related information such as order confirmations, updates, and changes to terms or policies. 

 

Legal Basis: The processing is necessary for the performance of the contract between you and us (e.g., to provide the services you've requested). 

  1. Customer Service 

  • Inquiries and Feedback: We may process your data to respond to your queries or feedback via email, phone, or live chat. 

  • Fulfilling Requests: Whether you’re requesting a demo, a quote, or specific information, your personal data is processed to provide those services. 

Legal Basis: This is based on our contractual obligation to fulfill requests, legitimate interests (such as providing customer service), or compliance with legal obligations (e.g., data access requests). 

  1. Marketing and Promotional Communications 

  • Tailored Content: We may use your preferences and previous interactions to send you targeted marketing communications (like emails, special offers, or newsletters). 

  • Social Sharing: If you choose to share content from our platform on social media, we may process your data to facilitate those actions. 

Legal Basis: We process your personal information based on your consent for marketing purposes. For certain marketing activities (such as general advertising), we may rely on legitimate interests. 

  1. Improving Services and New Development 

  • Personalization: We analyze your preferences to tailor our services and content to your needs. 

  • New Features: We use your feedback and usage data to enhance and develop new services, products, or functionalities. 

Legal Basis: Legitimate interests (improving the user experience) and consent (where applicable, such as cookie use). 

  1. Fraud Prevention and Legal Compliance 

  • Fraud Detection: To prevent fraud or identity theft, we may monitor and process personal data for security purposes. 

  • Legal Obligations: We may need to process personal data to comply with legal regulations or defend our legal rights. 

Legal Basis: Legal obligation and legitimate interest. 

 

Cookies and Similar Technologies 

We use cookies, pixel tags, and web beacons to collect data on how you interact with our website and services.

 

These technologies help us: 

  • Provide a personalized experience: Cookies allow us to remember your preferences and customize the content you see. 

  • Analyze usage trends: By tracking user interactions, we can improve our website performance and functionality. 

  • Deliver targeted advertising: Cookies help us serve relevant ads based on your behavior and interests. 

 

You can manage your cookie settings through your browser’s privacy settings or through an in-app or website consent management tool. 

 

Your Rights Under GDPR:  

 

As a resident of the UK or EU, you have the following rights concerning your personal data: 

  1. Right of Access: You can request a copy of your personal data stored by us. 

  1. Right to Rectification: You can correct any inaccurate or incomplete data we hold. 

  1. Right to Erasure: You may request that we delete your data, subject to specific exceptions (e.g., if we need to retain data for legal purposes). 

  1. Right to Restrict Processing: Under certain circumstances, you can request that we limit how we process your data. 

  1. Right to Data Portability: You can request your personal data in a format that can be transferred to another service provider. 

  1. Right to Object: You can object to data processing based on legitimate interests, particularly if we are using your data for marketing purposes. 

  1. Right to Withdraw Consent: If we rely on consent for any processing activity (such as marketing), you can withdraw that consent at any time. 

 

To exercise these rights, please contact us at ranjit@lnkit.co.uk. 

 

Data Security : 

​

We implement robust security measures to protect your personal data, including encryption, firewalls, and secure servers. However, no system is 100% secure, so while we strive to protect your information, we cannot guarantee absolute security. 

​

Data Retention 

​

We will keep your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Key retention criteria include: 

  • Contractual Relationship: For as long as you are a customer or using our services. 

  • Legal Compliance: We may retain data for regulatory or legal reasons (e.g., tax or accounting purposes). 

  • Legitimate Business Purposes: We may retain some data for business analysis, even after a customer relationship has ended. 

  • ​

In some cases, we may retain data even after you delete your account, if required for legal reasons or to defend against legal claims. 

​

Third-Party Services 

We may share your personal data with third-party service providers, such as payment processors, email marketing services, and analytics providers. These third parties only process your data for specific purposes and are bound by confidentiality agreements. 

​

Contact Us 

If you have any questions, concerns, or requests regarding your data, please contact us: 

  • Postal Address: 321-323 High Road,
    Chadwell Heath,
    Essex
    RM6 6AX.

bottom of page